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Privacy Policy

Decodable Reads — Chronicle LLC

Effective Date: March 11, 2026  ·  Last Updated: March 11, 2026

Introduction

Welcome to Decodable Reads, a website owned and operated by Chronicle LLC ("we," "us," or "our"). We create excellent custom decodable reading materials for students.

This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services. By using Decodable Reads, you agree to the practices described in this policy. If you have questions, contact us at support@decodablereads.com.

Information We Collect

Personal Data

  • Name
  • Email address
  • Payment information
  • Marketing preferences and consent records
  • Profile image URL (provided by your OAuth sign-in provider, e.g., Google)
  • Onboarding survey responses: your role in education (e.g., "teacher," "parent") and how you found us

Usage Data

We collect non-personal usage data to operate and improve the service, including:

  • Web cookies and browser session data
  • Login timestamps, login frequency, and number of unique login days
  • Number of stories or reading materials generated
  • Time taken for assessment and skill activities

Purpose of Data Collection and Legal Basis

  • Contract performance: Processing orders and providing services
  • Consent: Sending marketing communications (you can withdraw anytime)
  • Legitimate interests: Improving our services
  • Legal obligations: Complying with tax and financial regulations

Email Communications and Marketing

When you sign up for our services, you may choose to receive marketing emails including teaching tips, free resources, product updates, and special offers.

You can opt out of marketing emails at any time by:

Even if you unsubscribe from marketing emails, we will still send transactional emails related to your account and orders.

Data Retention

We retain your personal data:

  • While your account is active
  • As long as needed to provide our services
  • As required by law (typically 7 years for financial records)

Marketing consent records are kept to prove compliance with regulations. You can request deletion of your data at any time (see "Your Rights" below).

Data Sharing

We do not sell or rent your personal data to third parties. We may share your data with trusted service providers only as necessary to provide our services:

  • Payment processors (Stripe) to process transactions
  • Email service providers to send communications
  • Cloud hosting providers to store data securely

All third-party providers are contractually obligated to protect your data and use it only for specified purposes.

Your Rights

Depending on your location, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data ("right to be forgotten")
  • Export your data in a portable format
  • Object to data processing
  • Withdraw marketing consent at any time
  • Lodge a complaint with your local data protection authority

To exercise these rights, email us at support@decodablereads.com. We will respond within 30 days (or as required by local law).

International Data Transfers

Chronicle LLC operates in the United States. If you access our services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your region. By using our services, you consent to this transfer. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

Children's Privacy and COPPA Compliance

Decodable Reads is designed for use by adult account holders (educators, parents, tutors, and administrators) who manage access for students. We do not knowingly collect personal information directly from children under 13. All student information is entered by adult users who are responsible for obtaining any required parental or guardian consent before doing so.

This section describes our practices in compliance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506.

Student Information We Collect

When an adult user adds a student to their account, we collect and store the following. Fields marked as required must be provided; all others are optional.

All products:

  • Student name — required (may be a full name, first name only, or pseudonym)
  • Grade level — optional
  • Reading level, skill progress data, and assessment results

Decodable Reads Flagship (Classroom product):

  • Student username — required (used for student login)

Literacy Leap:

  • Age — optional
  • Relationship of the adult user to the student (e.g., parent, teacher, tutor) — optional
  • Library card barcode — required for library patron accounts authenticated via library card

Reading Center:

  • Date of birth — required (used to calculate age and track progress over time)
  • Student ID number — required (a unique identifier assigned by the adult user or institution)
  • Tutoring start date — required

We do not collect information directly from students. We do not track detailed behavioral activity in student-facing pages beyond what is necessary to save progress.

How We Use Student Information

  • Provide personalized reading and literacy instruction within the platform
  • Allow the adult account holder to monitor and manage student progress

We do not use student information for advertising, marketing, or any purpose unrelated to educational services.

Adult User Responsibilities

  • Obtain any required parental or guardian consent before entering student information
  • Supervise student use of the platform as appropriate
  • Ensure compliance with applicable laws, including COPPA and FERPA

Educators using the Classroom feature may rely on the COPPA school official exception (16 CFR § 312.5(b)(1)), which permits schools to consent to the collection of student data on behalf of parents for services used in an educational context.

Parent and Guardian Rights (COPPA)

If your child's information has been entered into Decodable Reads, you have the following rights:

  • Right to Review: Request to review the personal information we have collected about your child.
  • Right to Correct: Request that inaccurate information about your child be corrected.
  • Right to Delete: Request deletion of all personal information about your child. Data is permanently deleted within 72 hours of a verified request.
  • Right to Refuse Further Collection: Request that we stop collecting information about your child, which will require removing the student from the platform.

To exercise these rights, email support@decodablereads.com with the subject line "COPPA Parent Request." Please include the name of the adult account holder. We will respond within 30 days.

Data Retention for Student Information

Student data is retained only while the associated adult account is active. When an adult user deletes a student, or when the adult's account is deleted, all associated student data is permanently deleted within 72 hours. We do not retain student data beyond this period for any purpose.

Updates to the Privacy Policy

Any updates to this Privacy Policy will be communicated to users via email. We will update the "Last Updated" date at the top of this policy when changes are made.

Deleting Your Account Data

To delete all data associated with your account, email support@decodablereads.com with the subject line "Account Deletion Request." We will delete all data associated with you, your account, and any linked students within 72 hours.

Contact

If you have any questions about this Privacy Policy or the practices of Chronicle LLC, please reach out — we're happy to help.

Chronicle LLC

3412 Lawn Ave, St. Louis, MO 63139

support@decodablereads.com